AA money-back guarantee, also known as a satisfaction guarantee, is essentially a simple guarantee that, if a buyer is not satisfied with a product or service, a refund will be made. The 18th century entrepreneur Josiah Wedgwood pioneered many of the marketing strategies used today, including the satisfaction-or-money-back guarantee on the entire range of his pottery products. He took advantage of his guarantee offer to send his products to rich clientele across Europe unsolicited,to win the confidence of consumers. At Sublake, we embrace that same spirit. From the instant you place your order, your satisfaction becomes our top priority. If something doesn’t feel right, we make it right. No stress. No hassle. Just rewards!