Privacy Policy
Last updated: March 7, 2026
SUBLAKE, Inc. ("SUBLAKE", "we", "us", or "our") is committed to protecting your privacy.
Questions about your privacy? Contact us at contact@sublake.com
1. Introduction
This Privacy Policy explains how SUBLAKE collects, uses, discloses, and safeguards your information when you visit our website at sublake.com and use our AI-powered business automation services.
2. Information We Collect
We collect information you provide directly to us, such as:
- Name, email address, and contact information
- Account credentials and profile information
- Payment and billing information
- Communications with us (support tickets, emails)
- Business data you upload or sync with our platform
3. Google User Data
When you connect your Google account to SUBLAKE, we access the following data:
- Gmail: Email messages to enable AI-powered email responses and organization
- Google Calendar: Calendar events for scheduling and appointment management
- Google Business Profile: Reviews and business information for reputation management
How we use Google user data: We use Google data solely to provide our AI automation services. We do not sell, share, or use Google user data for advertising purposes. Data is encrypted in transit and at rest using AES-256 encryption.
Data retention: Google user data is retained only as long as necessary to provide our services. You can request deletion of your data at any time by contacting contact@sublake.com.
4. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our AI automation services
- Process transactions and send related information
- Send promotional communications (only with your explicit consent)
- Respond to your comments, questions, and support requests
- Analyze usage patterns to improve our platform
- Detect and prevent fraud or security issues
5. Information Sharing
We do not sell your personal information. We may share your information only in these circumstances:
- With your explicit consent
- To comply with legal obligations
- To protect our rights and the safety of our users
- With service providers who assist our operations (under strict data protection agreements)
6. Data Security
We implement industry-standard security measures to protect your personal information:
- AES-256 encryption for data at rest and in transit
- SOC 2 Type II certified infrastructure
- Regular security audits and penetration testing
- Two-factor authentication (2FA) support
- Role-based access control (RBAC)
7. Your Rights
You have the right to:
- Access: Request a copy of your personal data
- Correct: Update or correct inaccurate information
- Delete: Request deletion of your personal data
- Restrict: Limit how we process your data
- Portability: Receive your data in a portable format
- Withdraw consent: Revoke Google account access at any time
8. Data Deletion
To request deletion of your data, including any Google user data, contact us at contact@sublake.com. We will process your request within 30 days.
9. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us:
SUBLAKE, Inc.
Email: contact@sublake.com
Website: https://sublake.com
See also: Terms of Service | Security | GDPR Compliance | Cookie Policy